Professional History

Overview:

I sourced global suppliers and manufacturers for resale and private label products, managed multiple Instagram pages, and developed salon app improvements. I created and updated company policies and initiated system improvements. I led international supply chain strategies, navigated trade regulations, and facilitated smooth customs clearance. Additionally, I provided consulting for client store construction and launch, managed salon operations, oversaw financial and HR operations, and enhanced brand visibility through digital marketing. I also delivered expert consultancy services, trained staff, and managed construction projects, ensuring high standards and efficiency.

Key Achievements:

• Sourced suppliers and manufacturers globally for resale and private label.

• Developed ideas for salon app improvements.

• Managed multiple Instagram pages.

• Created and updated company policies.

• Managed over 30,000KD per month in income.

• Initiated system improvements.

Strategic Sourcing, Supply Chain, and International Trade:

• Develop and manage relationships with international suppliers in diverse countries to source products for resale and salon use, ensuring cost-effectiveness and timely delivery.

• Lead the development and execution of effective supply chain strategies to optimize product creation, sourcing, and distribution for retail and salon clients.

• Navigate international trade regulations and facilitate smooth customs clearance for client satisfaction.

Retail Operations and Store Management:

• Provide consulting services for the construction and launch of client stores, ensuring a successful and seamless process.

• Oversee all aspects of salon operations, including financial management, HR, and project management, to ensure smooth daily operations and high-quality customer service.

• Develop and implement efficient operational processes to optimize store performance and staff productivity.

Digital Marketing, Brand Development, and Client Relationship Management:

• Oversee social media management and photography strategies to enhance brand visibility and engagement across online platforms.

• Manage website design and system project implementation to improve user experience and online presence.

• Build and maintain strong client relationships, providing exceptional service and exceeding their expectations.

Financial Management and Human Resources:

• Oversee all aspects of account management, bookkeeping, and payroll operations, ensuring timely and accurate processing.

• Maintain comprehensive financial records and generate reports under accounting principles and regulations.

• Manage human resources operations, including employee onboarding, recordkeeping, benefits administration, and performance reviews.

Project Management and Training:

• Manage construction and other projects, collaborating with designers and contractors to ensure quality standards are met and deadlines are achieved.

• Identify training needs for the team and organize training sessions to improve software skills and operational efficiency.

• Develop and implement company policies and procedures to create a structured and compliant work environment.

Overview:

In my role on the Supply Chain and Planning team, I managed forecasting and ordering for stores across the Middle East and North Africa, collaborating with suppliers from Europe and Asia. I handled stock and orders worth over $100,000, created and improved Excel sheets for better forecasting, and developed SOPs for process consistency. I managed over 100 SKUs in 10 countries, turning poorly performing markets into the best for stock availability, and improved supplier relations. I also assisted in creating and presenting business updates to large teams, enhancing communication and efficiency.

​

Achievements:

• Managed over a 100 SKUs, across 10 countries. Sourcing both locally in each country and internationally.

• Turned the worst performing markets into the best, in terms of stock availability.

• Improved relations with several suppliers.

• Develop and implement Standard Operating Procedures (SOPs) to streamline processes and ensure consistency. Which were used for training new staff and upskilled existing staff.

• Improved and created several files that improved forecasting and ordering, and monitoring availability.

• Assisted in creating and presenting business updates.

Demand Planning and Forecasting:

• Utilise data analysis and industry trends to create accurate and timely forecasts for product consumption and order requirements.

• Develop and maintain forecasting models using tools such as Excel or specialised software.

• Monitor and adjust forecasts based on market changes and internal developments.
  Inventory Management:

• Implement strategies to optimise inventory levels, balancing cost efficiency with service levels.

• Develop stock management procedures to ensure product availability and minimise stockouts.

• Analyse inventory data and reports to identify areas for improvement.
   

Vendor Management:

• Build and maintain positive relationships with key vendors and suppliers.

• Negotiate contracts and terms that ensure consistent quality, competitive pricing, and timely delivery.

• Collaborate with vendors to optimise lead times and delivery schedules.

Process Improvement:

• Identify opportunities to improve supply chain efficiency and effectiveness.

• Develop and implement Standard Operating Procedures (SOPs) to streamline processes and ensure consistency.

• Analyse data and reports to identify operational roadblocks and implement corrective actions.

Teamwork and Training:

• Collaborate effectively with internal stakeholders across various departments.

• Train and mentor new team members to ensure their smooth integration and success.

• Foster a collaborative and results-oriented work environment.

Overview:

Starting as an Order Administrator and advancing to Vendor Sales Specialist, I gained extensive skills in Wi-Fi solutions and IT security products. I optimized inventory control, sales strategies, and project management, contributing to team success and client satisfaction. In sales and account management, I built strong client relationships, tailored IT solutions, and consistently exceeded sales targets. I maintained a comprehensive understanding of product features, efficiently managed inventory levels, and analyzed sales data for informed stocking decisions. My experience includes project planning and execution, training clients on product usage, and collaborating with internal teams. I fostered positive relationships with colleagues and vendors, effectively communicated with clients, and ensured timely product delivery.

​

Sales & Account Management:

• Develop and maintain strong relationships with new and existing clients to understand their specific needs and challenges.

• Identify and present relevant IT solutions, including Wi-Fi and IT security products, tailored to client requirements.

• Negotiate and close sales deals, exceeding sales targets and achieving revenue quotas.

• Provide excellent customer service and build long-term client relationships.

Product & Inventory Management:

• Maintain a comprehensive understanding of product features, benefits, and pricing.

• Manage inventory levels efficiently, ensuring product availability and minimising stockouts.

• Analyse sales data and trends to inform product stocking decisions and forecasting requirements

Project Management & Training:

• Participate in project planning and execution, ensuring successful implementation of technology solutions for clients.

• Conduct training sessions for clients on product usage and best practices.

• Collaborate effectively with internal teams (technical support, logistics) to ensure seamless client experience.

Communication & Logistics:

• Foster positive and collaborative relationships with colleagues and vendors to achieve team goals.

• Communicate effectively with clients both domestically and internationally, demonstrating exceptional interpersonal skills.

• Manage logistics and ensure timely delivery of products and services.

Ensured timely order fulfilment by streamlining order processing. Optimised supply chain efficiency and reliability by managing all aspects of logistics. Aligned storage strategies with business needs by overseeing warehouse and stock planning.

·      Fostered and maintained a collaborative and productive workplace by cultivating positive employee relations.

·      Guaranteed a secure and compliant work environment through execution of health and safety protocols.

·      Increased client satisfaction and retention by utilising expertise in customer service.

I worked doing temp work independently and for an agency, the roles I did included Bar Staff at a music festival, Stock Control, Post Room, Packing And Moving Offices,

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

I used to help my dad in his office, accounting company, during school holidays, and sometimes after school. Answering phones, taking payments, counting money, accompanying him on bank trips. 

Helping in my local church in London, doing different fundraising activities, charity runs, Christmas carols, bag packing. At one point being in charge of the fundraising group. Having to prepare snacks for fundraisers that would go out each day. 

I also helped in the cake shop. Preparing and serving drinks and serving pre-made food, on some occasions, making food onsite. Cleaning, doing inventory, opening and closing, handling funds. 

Helping with couching in my sons Under 5 rugby team.